Our Policies & Regulations      

Terms & Conditions

These terms and conditions govern your relationship with Vixen Dance & Fitness (“we“, “us“, “our“). By enrolling in our classes, you agree to comply with these Terms and Conditions.

Please read them carefully.

Fees, Deposits and Refunds

1. Free Trials

  • You are entitled to one free trial class per style.

  • If you do not attend your scheduled free trial, you forfeit your right to another free trial for that class. Any subsequent bookings will be chargeable as either a deposit or the full class fee.

2. Class Fees

  • Classes are charged monthly via GoCardless or termly in full.

  • Refunds are not available for non-attendance or withdrawal partway through a term.

3. Non-Attendance and Holidays

  • Please inform us of any non-attendance or holidays with as much notice as possible.

4. Cancelled Classes

  • If a class is cancelled by us due to unforeseen circumstances (e.g. illness). the class will either be rescheduled or credited to your account.

  • A class will only be credited to your account if a rescheduled class is not available.

5. Term Duration and Withdrawal

  • Terms run for a minimum of 12 weeks. All scheduled classes within this term are chargeable.

  • To cancel enrolment, notify us by the end of the term. Withdrawal partway through a term incurs a £60 cancellation fee per child enrolled.

Payments

1. Payment Methods:

• Payments are processed monthly via GoCardless or termly in full via bank transfer.

• Weekly or “pay-as-you-go” payments are not available.

2. Default Payments:

• If a payment defaults, GoCardless will attempt to recollect it. Additional charges incurred for failed payments will be added to your next invoice.

• If payments continue to default, we will contact you to resolve the issue. Persistent non-payment may result in exclusion from classes and further action.

3. Late Payment Charges:

• Payments overdue by more than 30 days may incur late payment interest at the statutory rate, plus a minimum recovery cost of £40.

4. Refunds:

• Refunds are not provided for non-attendance or holidays within term time.

• Cancelled classes by us will be rescheduled or credited if a rescheduled class is unavailable.

Register, Attendance and Absence

1. Register:

• Attendance is recorded for every class.

2. Non-Participation:

• Watching a class without participating is considered attendance and is chargeable.

3. Lateness:

• If you/your child will be late, notify us as soon as possible. Classes will proceed as scheduled.

4. Missed Classes:

• Non-attended classes are non-refundable.

Withdrawal from Classes

1. End-of-Term Withdrawal:

• Notify us by the end of the term to cancel enrolment for the following term.

2. Mid-Term Withdrawal:

• Mid-term withdrawal incurs a £60 cancellation fee per child enrolled.

Permission

1. Consent Forms:

• A signed consent form is required for participation. This includes providing medical details for safety purposes.

• Permission is also required for the instructor (a certified first aider) to administer first aid in emergencies. You may opt out of this at any time.

2. Media Consent:

• You may opt into or out of photographic/video consent for social media purposes, in line with our Social Media Policy.

3. Physical Contact:

• Physical contact may be necessary for safety or instruction. Contact us with any concerns.

4. Waiver for Independent Arrival and Departure:

  • For children aged 10 and over, a waiver must be completed by their legal parent or guardian if they wish to arrive at or leave classes without an adult present. This ensures we maintain a safe and accountable environment in line with our safeguarding policy. For further details, please refer to our Safeguarding Policy or contact us directly.

Communication & Correspondence

  • All communication regarding students will be sent to the primary account holder.

  • We are not responsible for incorrect contact information provided by account holders.

Content, GDPR & Data Protection

  • We reserve the right to change timetables, advertisements, or content without prior notice.

  • All published content is accurate at the time of publication but may be subject to change.

  • Terms and conditions may be updated for the benefit of students, parents, participants, or Vixen Dance & Fitness.

  • Your personal data is handled in accordance with GDPR and our Data Protection Policy. By enrolling, you consent to the processing of your data as outlined in our Privacy Policy.

Agreement to T&Cs

  • By enrolling in classes with Vixen Dance & Fitness, you agree to these Terms and Conditions. Please contact Bella with any questions or concerns.